Cultural Shock at Mount Snow
One of the the reasons why I went to university was the possibility to participate in Work & Travel ( J1 ) program and travel to United States. That’s how I end up working as housekeeper at Mount Snow in West Dover, Vermont in the summer of 2011.
How I got the job?
I was so excited about traveling to US that I’ve accepted first job offer that I received from my local agent. I had an online interview with Mount Snow housekeeping department and I was hired as a housekeeper even I was not completely sure what will be my job. I was good enough with good english and no experience in housekeeping.
How was it?
First days were crazy and a shock for me. I was working with my supervisor Julie. She was nice and very fast. As I’m not fast moving person I had to give my best to keep up with her but I did it. After few weeks I was on my own. Of course, I had many cases like “Aleeeen, get your ass back here, you missed the spot” but it was funny and I didn’t felt bad about it.
Ruby was managing housekeeping department and she was the right person for that job. Almost every morning we had morning stand-up where she was motivating us. She was helping us to feel that we are also important part of Mount Snow Resort. I remember she was telling us – “Mount Snow can not operate without us because the rooms can not be sold if we will not clean it” .
Hourly rate was $8.15 and Mount Snow has respected that I have average of 40 working hours peer week as it was by the contract. I also had daily tips of $5 average and toke ( tips from from front-desk ) of average $100 per two weeks.
I’ve shared my full Work & Travel experience on eworkandtravel.com.
What I learned?
My english skills were improved a lot. I learned about American culture and commonly used slang which I can’t learn at school.
Even if I was working as a housekeeper, I was communicating with hotel guests every day. Because of that I know and understand customer care.
Of course, my cleaning skills are improved which is important for a guy 🙂
When I look back I would recommend Mount Snow to anyone. They really respect international staff and we were not discriminated at any moment.
I’ve meet a lot of great friendly people there with whom I’m still in touch.